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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 17, 2024

5  out of  5 rating by Jaimee
"HIGHLY HIGHLY RECOMMEND those who just moved to Wisconsin or who are looking to change insurances to check out Mark Minzlaff State Farm. Craig Minzlaff was very helpful, supportive and friendly by answering all my concerned questions. I’ve never met a well educated team member who clarified all my insurance concerns I’ve had after moving from Tennessee to Wisconsin ☺️"
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YouthM Powers

May 17, 2024

5  out of  5 rating by YouthM Powers
"100% Recommend all who moved to Wisconsin or who are looking for better insurance rates to check out Mark Minzlaff State Farm. His Team were very welcoming and assisted me immediately by answering all my concerned needs. Totally Recommend checking out Minzlaff State Farm for assistance. 👍"
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Kristy Richmond

April 24, 2024

5  out of  5 rating by Kristy Richmond
"State Farm exceeded my expectations; from the local branch to the claims department and total loss division, every single person I have encountered went above and beyond to make a bad situation better. I had an accident that was deemed a total loss; not only did they help me every step of the way but they truly seemed to care about the situation. Best customer service ever and will highly recommend to anyone. Thank you State Farm"
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Adam McWey

April 18, 2024

5  out of  5 rating by Adam McWey
"I've only had good experiences with Mark Minzlaff and his team. Always friendly on the phone and willing to explain things to me. They politely suggest coverage that is specific to my needs, not just trying to upsell pointless things I don't need or want. I am a very happy customer and I'm glad I switched to State Farm."
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william kalista

April 15, 2024

5  out of  5 rating by william kalista
"I am more than happy with my coverage, and saved more . Highly recommend. They explained everything in great detail and very easy to work with..."
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Connor Rehn

February 29, 2024

5  out of  5 rating by Connor Rehn
"I recently had the pleasure of dealing with Mark Minzlaff at State Farm, and I couldn't be happier with the experience. From the moment I walked into the office, I felt welcomed and valued as a customer. Mark and his team are knowledgeable, professional, and genuinely care about their clients' needs. They took the time to understand my situation and provided clear, practical advice to help me make informed decisions about my insurance coverage. The customer service is exceptional, and I left feeling confident and secure in my choices. I highly recommend Mark Minzlaff and his team at State Farm to anyone looking for top-notch insurance services."
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Monica Wenninger

February 20, 2024

5  out of  5 rating by Monica Wenninger
"Craig has been amazing! Very appreciative!"
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Vann Jacques

February 19, 2024

5  out of  5 rating by Vann Jacques
"Mark and Craig recently set me up with the same coverage I had with another provider, while saving me money. They made the switchover seamless and answered my questions in a way that was easy for me to understand."
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Maggie Remiker

February 17, 2024

5  out of  5 rating by Maggie Remiker
"I've been a customer of State Farm and Mark's office for a few years now and I can't say enough about the positive experiences I've had. I usually work with Craig, but the whole team is fantastic! Good rates and excellent service get you a good bang for your buck!"
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Francisco Guazzone

January 26, 2024

5  out of  5 rating by Francisco Guazzone
"Craig was great to work with providing many options, giving me his point of view without pushing me to do anything. Would definitely recommend working with him"
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Nicci Christianson

June 8, 2023

5  out of  5 rating by Nicci Christianson
"Mark and his office are amazing, always responds in a timely manner, any questions are always answered with a smile that you can feel through the phone ."
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Terry Wood

April 12, 2023

5  out of  5 rating by Terry Wood
"Great service and quick. Really appreciate Ashley and rest of Mark’s team helping my parents transition their vehicles from KY to WI. It truly has been a good experience for my parents. Thanks team!"
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Jodi Vowinkel

April 8, 2023

5  out of  5 rating by Jodi Vowinkel
"Ashley has been so helpful. She is so knowledgeable and helped me save money! I highly recommend Mark and his staff!"
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Brady Sinotte

April 8, 2023

5  out of  5 rating by Brady Sinotte
"Mark Minzlaff and staff have always been so great to work with. They go over and beyond for my insurance needs. Would highly recommend their services to all my friends and family"
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Mary Vowinkel

April 8, 2023

5  out of  5 rating by Mary Vowinkel
"We love State Farm and Ashley!! She is such a help!!"
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Megan Sylvester

March 27, 2023

5  out of  5 rating by Megan Sylvester
"Mark goes above and beyond for his customers! Always a pleasant experience with him and his team. Thank you for all you do!"
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tim hiltsley

June 10, 2021

5  out of  5 rating by tim hiltsley
"Very helpful whenever you have an issue. Good company."
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Karl Lamaide

April 8, 2021

1  out of  5 rating by Karl Lamaide
"When I switched vehicles in early March my insurance stated there wouldn't be an increase in premium. I checked my statement that is coming due on the 15th. My original insurance cost was $79 mo for full coverage, plus home insurance of about $10 month. Now, my premium for everything is $103 a month. I contacted Mark Minzlaff my local State Farm Agent here in Green Bay about the increase. I did not get a clear answer as to the actual increase, except that they don't know basic math according to their calculations. He told me there is an increase in premium because I purchased a newer vehicle than my previous Buick. Ok, great. So, the premium for just the car is now $93.43 a month which is an increase of $13.44. (Previous auto portion was $79.99) He told me that my rate increased $2 more a month. We were going back and forth and now he's telling me it increased $6 a month. No, it actually increased $13.44 a month. The math did not add up...... Furthermore, his office assistant Ashley who I originally emailed forwarded my email to him so he could contact me about my question. I looked in the email thread and when she forwarded it to him she wrote: I'll look into this, but $10 really? The point is not that I can't afford an increase. The point is that they provided me with poor service in an unprofessional manner. It isn't about that I can't afford the increase. That isn't it. It's about misinformation, and poor customer service! I have not received an apology for misinformation or for the email thread of complaint that his assistant was complaining to him about my small increase in premium. Furthermore, don't tell me it's $2, then $6 increase when it's $13.44. That's $80.64 increase for 6 months. That amount is nothing to scoff at! I find it ridiculous that your staff want to: 1 ) Act like my inquiry is not really a big deal 2.) Not provide me with accurate information 3.) That it's ok to dismiss why I'm upset because the premium went up, and actually vocalize it in writing to her boss. 😲😤😠 RUDE 4.) Tell me that, if it it's a problem I should switch Listen, make sure that when you're responding to customer emails, you don't include forwarded emails from your office personnel who blatantly thinks it's not a big deal that I'm inquiring or upset that my rate went up....."
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Michelle Schaefer

October 29, 2020

5  out of  5 rating by Michelle Schaefer
"Nice people! Thank you"
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jenna auntie

October 16, 2020

5  out of  5 rating by jenna auntie
"After an extensive amount of research amongst the top twelve nationwide insurance agencies, I was pleasantly surprised by the low premium offered by State Farm. After speaking with two of their customer service agents, who spent an average of half an hour going over my questions and concerns before offering me a quote, I was fully assured that the low premium would indeed cover me and my vehicle to the minimum of my state's requirements for insurance. Upon calling back the customer service line to confirm, I was informed by that agent that my quote offered was contingent with the agency provided on my confirmation email, but I could go with a local agent instead which I prefer to do. I was then transferred to Ashley (Mark Minzlaff Agency), who proceeded to go over my quote and was able to advise me on adding a few more insurance options, that made sense for me and my driving needs, and helped me finalize my quote and begin my automobile coverage with State Farm. I would highly recommend State Farm, and especially Ashley of Mark Minzlaf Agency) to anyone trying to find affordable, quality insurance from a dependable company with excellent customer service!!!"
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Brenda Clark

October 5, 2020

5  out of  5 rating by Brenda Clark
"Always responds in a timely manner with the best rates available."
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Sarah McKee

February 6, 2020

5  out of  5 rating by Sarah McKee
"Stopped in without an appointment after picking up new vehicle. Was greeted with a warm welcome from both girls in the office and a willingness to help update insurance. Made the process super easy included printing off temp insurance cards and walking through how the next month or twos bill might look. Service with a smile is always so wonderful."
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Kevin Noneya

December 2, 2019

5  out of  5 rating by Kevin Noneya
"Great prices! Completely blew away the competition. Friendly staff and very helpful too!"
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Wade T. Micoley

August 8, 2019

5  out of  5 rating by Wade T. Micoley
"Mark does a great job!"
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CityNeck Racing LLC

February 9, 2017

5  out of  5 rating by CityNeck Racing LLC
"Mark Minzlaff is a very personable and kind business man. While I was in the office I watched the office personnel take care of setting up insurance over phone and in person. As the personnel performed this, Mark was helping them by bringing them papers and customer starter packages! Ashley was also very help full while setting up my policy! Thank you for the great experience!"